Hug Your Haters Complaints Customers PDF 3d9d19815

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Hug Your Haters: How to Embrace Complaints and Keep Your Customers PDF




by Jay Baer : Hug Your Haters: How to Embrace Complaints and Keep Your Customers

ISBN : #1101980672 | Date : 2016-03-01

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PDF-88318 | Haters are not your problem. . . . Ignoring them is.  Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences.  The near-universal adoption of smartphones and social media has fundamentally altered the science of complaint… Hug Your Haters: How to Embrace Complaints and Keep Your Customers


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Hug Your Haters: How to Embrace Complaints and Keep Your Customers by by Jay Baer

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