Improving Communication Skills Pinpoint Development PDF E29c221e3

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Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series PDF




by Timothy F. Bednarz : Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series

ISBN : #1882181409 | Date : 2011-05-03

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PDF-ef195 | Improving Communication Skills presents effective communication tactics, strategies and techniques. It helps customer service representatives to adequately define and deliver value to their customers by developing effective listening and questioning skills.Its unique advantage is to educate your employees to learn specific tactics, strategies and techniques to adequately respond to customers’ requ… Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series


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Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series by by Timothy F. Bednarz

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